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Knowledge base
Business (8)
Getting Started (5)
How to add your company logo
Setting up your Billycart Account
How to reset your Billycart Password
View all 5
Account Management (10)
Payment Settings
Email & SMS Templates
Updating Business Information
View all 10
Clients/Payers (7)
Archiving a Customer
Merging Customers
Updating a Customer
View all 7
Payments (5)
How to Refund a Card Payment
Customer selecting "Pay Now" option on a Smart Payment Agreement
How to record an external payment
View all 5
Reports (1)
Creating a New Report
Smart Payment Agreements™ (8)
Understanding Smart Payment Agreements™
Understanding Smart Payment Agreement Statuses
How to Create a Smart Payment Agreement™
View all 8
Videos (8)
Customer Dashboard
Terms & Conditions
Setting up a Payment Processor
View all 8
Dashboard (2)
Navigating the Dashboard
Customer Tab
Client/Payer (8)
Getting Started (2)
New Payment Request Walkthrough
Mobile Login vs Email Login
Smart Payment Agreements™ (5)
How do I cancel an Agreement?
What is a 'Grace Period™'?
What is a DDR?
View all 5
Security & Compliance (2)
Security Code vs PIN
Is my payment information secure?
Account (3)
Changing mobile number or email
Forgot PIN/Password
Blank screen after logging in - no Payment Agreements showing
FAQs (4)
How do I update my payment method?
Changing mobile number or email
Forgot PIN/Password
View all 4
Payments (15)
Requested Payment Method update
Which payments are scheduled?
What happens if my payment fails?
View all 15
Fees (3)
What are the fees?
Why have I been charged a particular Fee?
Fees charged
Terms & Conditions (2)
Terms of Use
Privacy Policy
